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Producer

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The John M. Glover Agency Job Description


Title: Producer
Dept: Commercial Lines FLSA: Exempt
I. Job Summary

Position is responsible for selling, servicing and developing relationships with business clients.

II. Principal Responsibilities
  1. Maintain and Document all contacts with prospects and clients in order to provide information risk analysis, insurance needs and acceptance or rejection of additional coverages discussed or proposed.
  2. Prepare accurate and complete applications for all coverages on new and renewal business and submit to insurance company underwriters.
  3. Develop proposals and conduct sales presentations based on underwriting information obtained. Bind coverage with carriers and/or broker representatives per client’s request.
  4. Secure order for business and conduct the initial service assignment (delivering policies, collecting premiums, and explaining the agency’s services).
  5. Provide day-to-day service and handle renewal from the beginning to conclusion on assigned business clients. Delegates tasks to Account Managers and Assistant Account Managers according to CL procedures and workflows.
  6. Document sales and servicing activities and account status in connection with daily handling and renewals. Look for ways to write additional lines of business to cross-sell to clients.
  7. Be continuously aware of the status of accounts receivable on accounts handled, and take appropriate steps to collect premiums due and keep all accounts current.
III. Education/Experience
  • High School Graduate
  • Bachelors Degree or Associates Degree in Business or equivalent work experience
  • CT Property Casualty Producer License
  • CIC, ARM, RPLU, CPCU or similar professional insurance designation.
  • Measurable commitment to continued professional growth
  • Ten Years experience in insurance field, with minimum of five years insurance agency experience
  • Excellent working knowledge of p/c insurance lines and of agency policies and procedures.
IV. Job Specific Competencies
  • Expert knowledge of commercial insurance products and coverages
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Strong commitment to customer service
  • High degree of thoroughness and accuracy, excellent analytical skills
  • Organized, conscientious, persistent, patient, detail oriented
  • Effective time management skills. Manages multiple priorities effectively; works well under pressure
V. Business Impact/Scope

Travel: 20-40% Degree of Independent Work: 90%; Time Allocation: Sales: 50% Service 40%, Administrative 10% This individual has developed relationships with key clients and has key knowledge about client operations and exposures.

VI. Organizational Chart:
Organizational Chart Reporting Structure Organizational Chart Career ladder
Agency President CL Producer (100% sales)
CL Account Manager
CL Assistant Acct Manager
VII. Physical Requirements
Light Moderate Heavy N/A
Sitting ✗
Standing ✗
Walking ✗
Lifting ✗
Carrying ✗
Speaking ✗
Listening ✗
Working Inside ✗
Working Outside ✗
Keyboarding ✗
Crawling and/or Kneeling ✗
Crouching or Squatting ✗
Stooping or Bending ✗
Reaching above shoulder height ✗
Grasping and/or Turning ✗
Pulling and/or Pushing ✗
Seeing and/or Color Determination ✗
Traveling i.e. Auto, Train, Plane ✗
Driving Automatic Equipment ✗
Mousing ✗
*Standard levels of physical requirements apply, please indicate any deviations from the above chart.

Contact Human Resources:

203.956.2409 careers@johnmglover.com

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